Terms & Conditions
Last updated: September 2026
About us
This store is operated by Palash Organics, 21 Kashmiri Colony, Niranjanpur, Dehradun, Uttarakhand 248171. By placing an order you agree to these terms.
Products and pricing
Prices are in Indian Rupees and include applicable GST. We make every effort to show accurate descriptions and images; as our products are handmade in small batches, minor variation in colour, shape or scent between batches is natural. We may correct pricing errors and cancel affected orders with a full refund.
Orders and payment
An order is confirmed once payment succeeds. We may cancel an order if an item is out of stock or we cannot deliver to your pincode, and will refund any amount paid.
Shipping, returns and refunds
These are governed by our Shipping Policy and Return & Refund Policy, which form part of these terms.
Safe use
Candles must never be left burning unattended and should be kept away from children, pets and flammable items. Do a patch test before using a new soap if you have sensitive skin or known allergies; check the ingredient list on each product page.
Your account
Keep your login details confidential. You are responsible for activity under your account.
Liability and governing law
To the extent permitted by law, our liability for any claim is limited to the value of the order concerned. These terms are governed by the laws of India, with courts at Dehradun, Uttarakhand having jurisdiction.
Contact
Questions? Email support@palashorganics.com.
